Student Services Representative Part-time
Job Description
DEPARTMENT: Student Services
REPORTS TO: Registration Technician
SUPERVISES: N/A
TRAVEL: Occasional
WAGE HOURLY: $16.00-20.00/hour
ABOUT COLORADO NORTHWESTERN COMMUNITY COLLEGE:
Colorado Northwestern Community College (CNCC) fosters educational excellence and student
success, prepares students for local and global citizenship, anticipates and responds to the needs of
surrounding communities, and contributes to evolving regional economic development. CNCC is a
small, rural community college located in Northwest Colorado with campuses located in Rangely, CO
and Craig, CO. CNCC offers an exceptional experience to employees with outdoor activities, wildlife,
and small rural communities.
The College has various unique programs including Automotive Technology, Aviation Maintenance
Technology, Aviation Technology (Flight), Cosmetology, Cybersecurity, Dental Hygiene, National Park
Service Academy, and Nursing. We also offer great transfer programs in different disciplines in the arts
and sciences. The college provides A.A. (Associate of Arts), A.S. (Associate of Science), A.A.S.
(Associate of Applied Science), and various Certificates so students have excellent choices for their
educational plans.
GENERAL SUMMARY:
This is a part-time, position with a minimum of 25 hours-per-week. This position is responsible for
assisting with student information system (Banner) processes associated with admissions, registration,
grading, and transcripts. Position is also responsible for assisting other Student Services departments
with processing student paperwork, answering student questions, assisting with student tours, and
working with housing to make student IDs. This position works collaboratively across the college to
ensure quality services that contribute to student retention and success.
Reporting to the Registration Technician, this position will support staff within the Student Services
Department. This position works collaboratively with all CNCC departments to ensure unquestionable
service to the CNCC community. This position may require limited travel within the service region, and
evening and weekend hours during peak times.
PRIMARY DUTIES:
Assist Registration Technician with daily activities such as, but not limited to:
- Data Entry
- Transcript Processing
- Registration Paperwork Processing
- Immunization records processing
- Assisting with answering, as well as organizing coverage for, CNCC 1-800 phone line
- Electronic Filing (BDM)
- Greet and assist visitors, students, faculty and staff.
- Assist students with on-line processes like Crossroad and Navigate access, financial aid process, and
- Assist with mail process to include applying postage to outgoing mail and tracking postage cost
- This position may also assist other Student Services Departments as needed with the following:
Assisting with Campus Tours
Assisting with New Student Orientation
ESSENTIAL SKILLS, ABILITIES & KNOWLEDGE:
This job requires any equivalent combination of knowledge, skills, abilities, education, and/or
experience as indicated below:
1. Education and Training: High School Diploma or GED
2. Prior Related Experience: 1 year experience with data entry, administrative, educational and/or
customer service
3. Licensure/Certification: Driver’s license
4. Equipment Skills: Computer skills, data entry skills, multi-line phone
5. Other Qualifications:
- Ability to communicate effectively, verbally and in writing
- Ability to manage confidential materials and maintain confidentiality when working on specific
- Ability to establish and maintain effective working relationships with all levels of college staff,
- Ability to organize and manage work teams and work products effectively and efficiently
- Knowledge of administrative tasks and responsibilities
PREFERRED QUALIFICATIONS
1. Education and Training: Associate Degree
2. Equipment/Software Skills: BANNER Software knowledge
APPLICATION INSTRUCTIONS
All interested and qualified applicants are asked to submit a cover letter, resume and three letters of
recommendation, along with a completed Colorado Northwestern Community College application for
exempt employment to the Department of Human Resources.
Colorado Northwestern Community College is an Equal Opportunity Employer
Colorado Northwestern Community College prohibits all forms of discrimination and harassment
including those that violate federal and state law, or the State Board for Community Colleges and
Occupational Education Board Policy 19-60.
The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic
origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information,
gender identity, or sexual orientation in its employment practices or educational programs and activities.
Colorado Northwestern Community College will take appropriate steps to ensure that the lack of English
language skills will not be a barrier to admission and participation in vocational education programs.
The College has designated Brett Caskey, Vice President of Student Services, as its Title
IX/ADA/Section 504/Title II with the responsibility to coordinate its civil rights compliance activities
and grievance procedures.
If you have any questions regarding Title IX/EO/ADA/Section 504/Title II, please contact Brett Caskey,
Vice President of Student Services, at (970) 675-3213 / brett.caskey@cncc.edu or Angie Miller,
Executive Director of HR, at (970) 675-3235 / angela.miller@cncc.edu.
To request a reasonable accommodation, please contact Angela Miller, Executive Director of Human
Resources, at 970.675.3235 or angela.miller@cncc.edu. You may also contact the Office for Civil
Rights, U.S. Department of Education, Region VIII, Federal Office Building, 1244 North Speer
Boulevard, Suite 310, Denver, CO 80204, telephone (303) 844-3417.
Title IX Coordinator (Students)/ADA/Section 504/Title II Coordinator
Name: Brett Caskey
Address: 500 Kennedy Dr, Rangely, CO 81648
Phone: 970.675.3213
Equal Opportunity (EO)/Deputy Title IX Coordinator (Employees)
Name: Angela Miller
Address: 500 Kennedy Dr, Rangely, CO 81648
Phone: 970.675.3235
Deputy Title IX Coordinator (Students)
Name: Zachary Stevenson
Address: 500 Kennedy Dr, Rangely, CO 81648
Phone: 970.675.3312
Deputy EO Coordinator/Deputy Title IX Coordinator (Employees)
Name: Lindsay Blakenship
Address: 500 Kennedy Dr, Rangely, CO 81648
Phone: 970.675.3219
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